Terms of service.
Refund / Cancellation Policy:
If you find yourself unable to attend a course for which you've already registered, we kindly ask that you contact us at 970-975-0343 prior to canceling your registration.
For a partial refund: Students must initiate cancellation at least 48 hours before the scheduled class date/time. Refunds will be issued minus a $20 deduction to cover enrollment fees, credit card processing fees, and administrative costs. Cancellations made less than 48 hours before the class will not be eligible for a refund.
Rescheduling: Students must notify us at least 48 hours before the scheduled class date/time to reschedule. If rescheduled within this timeframe, students have the option to transfer their registration to another course or maintain it as credit toward a future course. If prices increase before the next course is scheduled, the student is responsible for covering the difference. Rescheduling less than 48 hours before the class will open the seat for registration; if filled by another individual, the student will receive credit toward a future course. If the seat remains unfilled, no refund or credit will be issued for the purchased course.
Should you have any inquiries or concerns regarding our policy, please do not hesitate to contact us prior to booking. We are here to assist you.
Late Fee Policy
All invoices must be paid in full by their due date to avoid penalties. A 7-day grace period is provided for overdue invoices. After the grace period, a late fee of $10, plus an additional 2% of the invoice total, will be assessed.
An additional 2% fee will be applied for each subsequent month the invoice remains unpaid.
Invoices that are 90 days past due will be submitted to a collections agency for further action.
For questions or concerns regarding your invoice, please contact us immediately to discuss resolution options.
Privacy Policy
Effective Date: 3/10/2025
At Smooth Bore CPR & First Aid, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your email address when you visit our website, www.smoothborecpr.com.
Information We Collect
When you enter your email address on our website, we collect it solely for the purpose of:
Sending promotional offers
Informing you about new classes, products, and updates
Communicating directly about any orders you place with us
Providing important announcements related to our services
How We Use Your Information
We will only use your email address to:
Send promotional and informational emails
Contact you regarding an order you have placed
Provide updates on our services
We do not sell, rent, or share your email address with third parties.
Your Choices
You may unsubscribe from our promotional emails at any time by contacting us directly at info@smoothborecpr.com. However, if you place an order with us, we may still need to contact you regarding your purchase.
Data Security
We implement security measures to protect your personal information from unauthorized access or disclosure. However, no data transmission over the internet is entirely secure. By providing your email address, you acknowledge and accept this risk.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Smooth Bore CPR & First Aid
Website: www.smoothborecpr.com
Email: info@smoothborecpr.com
Return Policy
Effective Date: 3/10/2025
At Smooth Bore CPR & First Aid, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our return policy below.
Eligibility for Returns
We accept returns under the following conditions:
Items must be unopened, unused, and in their original packaging.
Returns must be postmarked within 15 days of the delivery date.
Customers are responsible for return shipping costs unless the item is defective or damaged in shipping.
Damaged or Defective Items
If your item arrives damaged or is defective, please:
Take clear photographs of the damaged item and packaging on the date of delivery.
Contact us at info@smoothborecpr.com with your order details and photos.
We will review your claim and, if approved, provide a return shipping label or a replacement.
Return Process
Contact Us: Before returning any item, email info@smoothborecpr.com with your order number and reason for return.
Ship Your Return: After approval, send the item back to the return address provided.
Refunds/Exchanges: Once we receive and inspect the item, we will process a refund (excluding shipping costs) or send a replacement.
Non-Returnable Items
Certain items may not be eligible for return, including:
Opened or used products
Items returned after the 15-day return window
Contact Us
For questions about our return policy, please contact:
Smooth Bore CPR & First Aid
Website: www.smoothborecpr.com
Email: info@smoothborecpr.com